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CLIENTStarbucks Korea
DATE2013
CATEGORYSmart & IoT
DESCRIPTIONStarbucks Siren Order Application Development
ㅇㅇㅇStarbucks - featured image

The Innovation That Became the Global Standard for F&B Ordering:
Starbucks Siren Order

This project is the world's first mobile order and payment solution, undertaken to open a new frontier in digital transformation at a time when mobile ordering systems in the food and beverage industry were nonexistent.

A large-scale project valued at approximately KRW 3 billion, it was completed through close collaboration among 5 affiliated organizations including Shinsegae I&C, and over 20 related departments spanning marketing, POS, planning, and innovation.
TOSKY served as the overall project lead for the application development segment, implementing complex ordering systems and payment infrastructure into a user-friendly mobile UX.
The Korean-developed Siren Order was recognized for its innovation and achieved the unprecedented feat of being reverse-exported to Starbucks' US headquarters, now serving as a core service accounting for approximately 70% of Starbucks' total revenue.

This is TOSKY's flagship success story, establishing the global standard for digital ordering and serving as the foundation for all mobile ordering systems used in the F&B industry today.

Key Features or Highlights

01
Global Standard Mobile Ordering

The world's first innovative mobile

order solution developed with Korean

technology and reverse-exported to US HQ

02
Large-Scale Multi-Organization
& Department Integration

Coordinated complex requirements across

5 organizations and 20+ departments to

build a highly refined integrated system

03
Proven Business Value Maximization Model

Now driving approximately 70% of total revenue,

a powerful system that serves as the foundation

of the digital ordering market